Babel wrote:
"pls call the people you're working with instead of writing a mail to them"
WHY DO THEY GIVE US THIS ADVICE WHEN PEOPLE NEVER DESCRIBE THEIR FUCKING PHONE CONVOS AFTERWARDS. WHAT THE FUCK CAN I USE THE INFORMATION OF "THANK YOU FOR THE CALL" TO, WHEN I ADOPT A CASE FROM ANOTHER WORKER ???
I literally have zero info on this case because none of the phone calls have been written down/described, so all the facts I need to close the case (deadline NEXT WEEK=???) aren't there