wrote:
me: sends multiple emails going back and forth between multiple offices, makes a bunch of phone calls to different offices, sends letters, physically goes to places to get documents instead of waiting for days/weeks to get them in the mail if i ask for them by email, all to solve bureaucracy bullshit
then it finally gets solved, and my mom's response on whatsapp is "it's definitely the (very much illiterate) complaint letter i sent them"
what an actual cunt