Have you tried to take contact in origin support? I had once same problem once. I solved it with re-starting my internet and connecting my laptop again to it.
Ella wrote: But both me and him are on offline mode.. i mean it should be out internet.. because we both are using the internet and have no problems anywhere else
If you're logged in on other devices it'll also put you in offline mode
But i dont have any other device >_<
Hmm weird. Have you googled the problem? Or written to origin support?