legohouse wrote:
customer in rl
I was sitting at work in the lobby doing my training modules and this guy decides to approach me and be like HEY, what are you going to do about this??? What are you going to do about this as a company??? then he shows me his coffee and there's a fly at the bottom and he's like YOU'VE SEEN ME HERE ALL DAY, I've not gone outside. And so i'm like, we can remake it for you and go up to the counter and he hands the worker his cup and is like U TELL HER WHAT HAPPENED
Girlie offered to remake it and he refused and then offered a refund but he stormed out of the store
I had literally just sat down and wasn't even making drinks
The entire lobby was full and man decides to approach me and my trainer left me 4 death bc he wasn't on the clock yet
Any experiences where you've dealt with an angry customer?
Ever had a fly in your coffee?
customer in rl
I was sitting at work in the lobby doing my training modules and this guy decides to approach me and be like HEY, what are you going to do about this??? What are you going to do about this as a company??? then he shows me his coffee and there's a fly at the bottom and he's like YOU'VE SEEN ME HERE ALL DAY, I've not gone outside. And so i'm like, we can remake it for you and go up to the counter and he hands the worker his cup and is like U TELL HER WHAT HAPPENED
Girlie offered to remake it and he refused and then offered a refund but he stormed out of the store
I had literally just sat down and wasn't even making drinks
The entire lobby was full and man decides to approach me and my trainer left me 4 death bc he wasn't on the clock yet
Any experiences where you've dealt with an angry customer?
Ever had a fly in your coffee?