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SMT: An announcement about codes
SocialMedia
Youtube star



Dear VP'ers

This is an official announcement from our team regarding the claiming of prize codes. We have recently had a few cases of needing to extend codes because winners didn't claim them in time and therefore felt the need to address the situation. 

We usually get the codes coded so they will work for a while after the relevant competition ends to ensure that all winners get a chance to claim the code. 

If it happens that the process is somehow delayed so that the codes expire shortly after the prize messages are sent out we will happily extend the code for you. However, as we assume most people should be able to log on once during five days to claim the prize, meaning from now on, we will not extend codes further after five days from sending out prize messages, and any messages asking so will not be responded to. This rule still applies if you weren't able to claim the code in time due to a time out

Best regards,
SocialMediaTeam
SocialMedia
Youtube star




Private
National star



t/o situation is kinda unfair but maybe u should not have f'ed with the rules in the first place anyways 
LOLITA
World famous



Moss
International star



Lemon wrote:
t/o situation is kinda unfair but maybe u should not have f'ed with the rules in the first place anyways 
Which is the reason why we decided it applies to this as well - your own fault if you broke the rules really. Of course, if there's some extraordinary situation one can always discuss it with the team though.
Private
Popstar



Why
Dew
National star



ouch wrote:
Why

Parasite
Princess of Pop



Moss wrote:
Lemon wrote:
t/o situation is kinda unfair but maybe u should not have f'ed with the rules in the first place anyways 
Which is the reason why we decided it applies to this as well - your own fault if you broke the rules really. Of course, if there's some extraordinary situation one can always discuss it with the team though.
^ Also, the average t/o is around 3 days if it's the first so there's still opportunities for them to claim actually.
So it should be a rare situation that it prevents someone from claiming it.
(I confirmed this with Libertas, I thought I was crazy at first lol.)
Callum
World famous



ouch wrote:
Why
codes needing to be extended is quite disruptive. and a code length can't be too long because there's a larger risk of it leaking as it's available for a longer time frame
Private
Popstar



callum wrote:
ouch wrote:
Why
codes needing to be extended is quite disruptive. and a code length can't be too long because there's a larger risk of it leaking as it's available for a longer time frame
🤔
Private
Popstar



ouch wrote:
callum wrote:
ouch wrote:
Why
codes needing to be extended is quite disruptive. and a code length can't be too long because there's a larger risk of it leaking as it's available for a longer time frame
🤔
It takes like 2 secons reactivating it tho 😭😭 but ok, never been affected by this so
Bones
Princess of Pop



ouch wrote:
ouch wrote:
callum wrote:
codes needing to be extended is quite disruptive. and a code length can't be too long because there's a larger risk of it leaking as it's available for a longer time frame
🤔
It takes like 2 secons reactivating it tho 😭😭 but ok, never been affected by this so
except only one person can do it and she's not available 24/7
Account deleted




Reminder not to go on vacation if I enter an smt comp 
Private
Living legend



Seems fair 
Private
Living legend



would u extend it if the given person had a reason why they weren't on (such as unexpected personal situation) though?
Parasite
Princess of Pop



Angelica wrote:
would u extend it if the given person had a reason why they weren't on (such as unexpected personal situation) though?
The messages will most likely be read at least so if whoever opens it finds that the user had something out of their control prevent them from coming online it'd most likely be brought up to the team.
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