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Zalando return
Inudi
World Famous



Inudi wrote:
Hey guys, have any of you ever tried returning something to zalando because the size was too big or small?
I have to return some shoes they sent to me in the wrong size, and I'm a lil nervous about sending it back because I've never done it before 
They said I should just order the thing again and then send the package with the wrong sized item back, and then they'll refund me.
But I just get SO nervous when it comes to things like this, I would love to hear you guys experience with returning to Zalando 
22
Posts: 6655
Date: 15-10-2020 15:20
Private
World Famous



Rotte wrote:
good question, don't u take that return mark and put it on the box and just send it back? xD that's what i always assumed
21
Posts: 70327
Date: 15-10-2020 15:21
Kit
National Star



Kit wrote:
ahahaha yea i've bought & returned a whole bunch of swimtrunks n it's always been perfectly fine for me ?

once i bought a pair of shoes on sale & returned them to get a bigger size, but the sale was over so i paid an extra 40 euro and when i called them they said they wld reimburse me the difference

think they're pretty swell imo

u just have to print the return label n i think they have a form online or smth to fill in ? but they just refund u once they receive the item back
19
Posts: 12912
Date: 15-10-2020 15:21 | Times changed: 1
Private
Youtube Star



kaysha wrote:
yesh its easy u basically just send the package back to them n tada
21
Posts: 15547
Date: 15-10-2020 15:22
Private
International Star



wug wrote:
yes i've done it 
19
Posts: 108086
Date: 15-10-2020 15:22
Private
International Star



wug wrote:
Ella wrote:
good question, don't u take that return mark and put it on the box and just send it back? xD that's what i always assumed
yeah that's right
19
Posts: 108086
Date: 15-10-2020 15:23
Inudi
World Famous



Inudi wrote:
Ella wrote:
good question, don't u take that return mark and put it on the box and just send it back? xD that's what i always assumed
Well yeah, but idk from where to send it and if they only accept one type of returning or whatever xD
22
Posts: 6655
Date: 15-10-2020 15:23
Inudi
World Famous



Inudi wrote:
Kit wrote:
ahahaha yea i've bought & returned a whole bunch of swimtrunks n it's always been perfectly fine for me ?

once i bought a pair of shoes on sale & returned them to get a bigger size, but the sale was over so i paid an extra 40 euro and when i called them they said they wld reimburse me the difference

think they're pretty swell imo

u just have to print the return label n i think they have a form online or smth to fill in ? but they just refund u once they receive the item back
Okay thank you so much, I'm glad to hear you've had a good experience! because I've heard others have bad experiences with other companies
22
Posts: 6655
Date: 15-10-2020 15:24
Private
International Star



wug wrote:
Inudi wrote:
Ella wrote:
good question, don't u take that return mark and put it on the box and just send it back? xD that's what i always assumed
Well yeah, but idk from where to send it and if they only accept one type of returning or whatever xD
they send with something you attach to the thing you return it in? if they haven't done that you go on the website and print it out 
19
Posts: 108086
Date: 15-10-2020 15:24
Kit
National Star



Kit wrote:
Inudi wrote:
Ella wrote:
good question, don't u take that return mark and put it on the box and just send it back? xD that's what i always assumed
Well yeah, but idk from where to send it and if they only accept one type of returning or whatever xD
idk where u live or what ur postal system looks like but i'm pretty sure u can just drop it off at a package pickup/drop off point like
we have them in grocery stores & stuff here idk
19
Posts: 12912
Date: 15-10-2020 15:24
Private
World Famous



Rotte wrote:
Inudi wrote:
Ella wrote:
good question, don't u take that return mark and put it on the box and just send it back? xD that's what i always assumed
Well yeah, but idk from where to send it and if they only accept one type of returning or whatever xD
I think your local postal office can help c:
21
Posts: 70327
Date: 15-10-2020 15:25
Inudi
World Famous



Inudi wrote:
Kit wrote:
Inudi wrote:
Ella wrote:
good question, don't u take that return mark and put it on the box and just send it back? xD that's what i always assumed
Well yeah, but idk from where to send it and if they only accept one type of returning or whatever xD
idk where u live or what ur postal system looks like but i'm pretty sure u can just drop it off at a package pickup/drop off point like
we have them in grocery stores & stuff here idk
I live in Denmark and I could not be more confused about where drop off points are, I have NEVER sent anything in my life. I hate trying new things and I get very anxious about it 
22
Posts: 6655
Date: 15-10-2020 15:26
Inudi
World Famous



Inudi wrote:
Ella wrote:
Inudi wrote:
Ella wrote:
good question, don't u take that return mark and put it on the box and just send it back? xD that's what i always assumed
Well yeah, but idk from where to send it and if they only accept one type of returning or whatever xD
I think your local postal office can help c:
I don't think we have any? idk xD
22
Posts: 6655
Date: 15-10-2020 15:26
Private
International Star



wug wrote:
Ella wrote:
Inudi wrote:
Ella wrote:
good question, don't u take that return mark and put it on the box and just send it back? xD that's what i always assumed
Well yeah, but idk from where to send it and if they only accept one type of returning or whatever xD
I think your local postal office can help c:
this yeah
19
Posts: 108086
Date: 15-10-2020 15:26
Inudi
World Famous



Inudi wrote:
Snusmumrikken wrote:
Inudi wrote:
Ella wrote:
good question, don't u take that return mark and put it on the box and just send it back? xD that's what i always assumed
Well yeah, but idk from where to send it and if they only accept one type of returning or whatever xD
they send with something you attach to the thing you return it in? if they haven't done that you go on the website and print it out 
they have
22
Posts: 6655
Date: 15-10-2020 15:27
Private
Streetmusician



kruspersille wrote:
Inudi wrote:
Ella wrote:
Inudi wrote:
Well yeah, but idk from where to send it and if they only accept one type of returning or whatever xD
I think your local postal office can help c:
I don't think we have any? idk xD
Just... google the name of ur town and the word post
something is bound to come up

where do u usually go to pick up packages?? U return them at the same place
14
Posts: 59366
Date: 15-10-2020 15:29
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