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General < General
I HAD my first angry
Private
National star



legohouse wrote:
customer in rl 
I was sitting at work in the lobby doing my training modules and this guy decides to approach me and be like HEY, what are you going to do about this??? What are you going to do about this as a company??? then he shows me his coffee and there's a fly at the bottom and he's like YOU'VE SEEN ME HERE ALL DAY, I've not gone outside. And so i'm like, we can remake it for you and go up to the counter and he hands the worker his cup and is like U TELL HER WHAT HAPPENED
Girlie offered to remake it and he refused and then offered a refund but he stormed out of the store

I had literally just sat down and wasn't even making drinks
The entire lobby was full and man decides to approach me and my trainer left me 4 death bc he wasn't on the clock yet

Any experiences where you've dealt with an angry customer?
Ever had a fly in your coffee? 
18
Posts: 10301
Date: 11-09-2023 21:58
Private
World famous



BloomCissi wrote:
Oof.

I worked for ten months in customer service, so yes. But it was only on the phone though.
20
Posts: 24571
Date: 11-09-2023 22:00
Private
Queen of Queens



Duchess wrote:
I had a Karen once.

It was when I was working as a cashier in a store. It was extremely busy. She was mad that 2 package of gum was 1kr over the original price. So I rectified it and gave back her 1kr.
She still wasn't happy. She went over to my side and started to complain about how shit the store was and every time she was shopping here something was wrong.

I told her I will call the manager as I'm busy for now and can't leave the register. Well she didn't stop complaining, I called my manager and she told me there wasn't any point in calling him cuz she already knew him.
Then she started to tell me that she was gonna call the cops on the this store. I was just like... .__.
20
Posts: 8607
Date: 11-09-2023 22:06
Private
Popstar



Horcrux wrote:
a lovely gentleman decided to urinate on the glass door of the building once because he wasn't happy with the service he received 
19
Posts: 23320
Date: 11-09-2023 22:06
Private
Princess of Pop



Eliah wrote:
Horcrux wrote:
a lovely gentleman decided to urinate on the glass door of the building once because he wasn't happy with the service he received 
What the
18
Posts: 5924
Date: 11-09-2023 22:06
Varulv
World famous



Varulv wrote:
Horcrux wrote:
a lovely gentleman decided to urinate on the glass door of the building once because he wasn't happy with the service he received 
oh my
19
Posts: 346
Date: 11-09-2023 22:26
Cannibalbaby
World famous



Cannibalbaby wrote:
Horcrux wrote:
a lovely gentleman decided to urinate on the glass door of the building once because he wasn't happy with the service he received 
??????? NO

what the hell 
18
Posts: 3085
Date: 11-09-2023 23:11
Private
Minister of Pop



Arthema wrote:
I read surgery lmao

Worked in the post office, package department customer service.
Funniest story was a dude begging to get his package claiming that it was very important medication,
seeing as there are surprisingly many people that send meds that can be life saving through normal post,
which is absurd but I guess that people do that??

Sometimes you can see the label on the package, it was that case.
It was 2 phone cases, one was pink and sparkly.
I just said to the man on the phone that I wish my medication would be pink and sparkly, he was asking what do I mean by that
Of course I tell him that his affliction must be severe that those phone cases would be his last salvation..
He hung up 
17
Posts: 37191
Date: 12-09-2023 00:18 | Times changed: 1
Bug
Prince of Pop



Bug wrote:
Lmao his life must suck if that gets his gears grinding that hard ngl
16
Posts: 2106
Date: 12-09-2023 00:43
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