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SMT: An announcement about codes
SocialMedia
Youtube star



SocialMedia wrote:
Dear VP'ers

This is an official announcement from our team regarding the claiming of prize codes. We have recently had a few cases of needing to extend codes because winners didn't claim them in time and therefore felt the need to address the situation. 

We usually get the codes coded so they will work for a while after the relevant competition ends to ensure that all winners get a chance to claim the code. 

If it happens that the process is somehow delayed so that the codes expire shortly after the prize messages are sent out we will happily extend the code for you. However, as we assume most people should be able to log on once during five days to claim the prize, meaning from now on, we will not extend codes further after five days from sending out prize messages, and any messages asking so will not be responded to. This rule still applies if you weren't able to claim the code in time due to a time out

Best regards,
SocialMediaTeam
16
Posts: 2534
Date: 19-01-2021 18:57 | Times changed: 3
SocialMedia
Youtube star



SocialMedia wrote:

16
Posts: 2534
Date: 19-01-2021 21:43
Private
National star



Lemon wrote:
t/o situation is kinda unfair but maybe u should not have f'ed with the rules in the first place anyways 
18
Posts: 8789
Date: 19-01-2021 21:46
LOLITA
World famous



LOLITA wrote:
19
Posts: 6988
Date: 19-01-2021 21:46
Moss
National star



Moss wrote:
Lemon wrote:
t/o situation is kinda unfair but maybe u should not have f'ed with the rules in the first place anyways 
Which is the reason why we decided it applies to this as well - your own fault if you broke the rules really. Of course, if there's some extraordinary situation one can always discuss it with the team though.
15
Posts: 6746
Date: 19-01-2021 21:50
Private
Popstar



ouch wrote:
Why
16
Posts: 95147
Date: 19-01-2021 21:52
Dew
National star



Dew wrote:
ouch wrote:
Why
19
Posts: 6480
Date: 19-01-2021 21:55
Parasite
World famous



Parasite wrote:
Moss wrote:
Lemon wrote:
t/o situation is kinda unfair but maybe u should not have f'ed with the rules in the first place anyways 
Which is the reason why we decided it applies to this as well - your own fault if you broke the rules really. Of course, if there's some extraordinary situation one can always discuss it with the team though.
^ Also, the average t/o is around 3 days if it's the first so there's still opportunities for them to claim actually.
So it should be a rare situation that it prevents someone from claiming it.
(I confirmed this with Libertas, I thought I was crazy at first lol.)
20
Posts: 10072
Date: 19-01-2021 21:58 | Times changed: 1
Callum
World famous



callum wrote:
ouch wrote:
Why
codes needing to be extended is quite disruptive. and a code length can't be too long because there's a larger risk of it leaking as it's available for a longer time frame
22
Posts: 31633
Date: 19-01-2021 22:00
Private
Popstar



ouch wrote:
callum wrote:
ouch wrote:
Why
codes needing to be extended is quite disruptive. and a code length can't be too long because there's a larger risk of it leaking as it's available for a longer time frame
🤔
16
Posts: 95147
Date: 19-01-2021 22:00
Private
Popstar



ouch wrote:
ouch wrote:
callum wrote:
ouch wrote:
Why
codes needing to be extended is quite disruptive. and a code length can't be too long because there's a larger risk of it leaking as it's available for a longer time frame
🤔
It takes like 2 secons reactivating it tho 😭😭 but ok, never been affected by this so
16
Posts: 95147
Date: 19-01-2021 22:01
Private
World famous



remains wrote:
ouch wrote:
ouch wrote:
callum wrote:
codes needing to be extended is quite disruptive. and a code length can't be too long because there's a larger risk of it leaking as it's available for a longer time frame
🤔
It takes like 2 secons reactivating it tho 😭😭 but ok, never been affected by this so
except only one person can do it and she's not available 24/7
22
Posts: 37236
Date: 20-01-2021 06:04
Account deleted




wrote:
Reminder not to go on vacation if I enter an smt comp 
Date: 20-01-2021 06:08
Private
World famous



Rotte wrote:
Seems fair 
21
Posts: 70305
Date: 20-01-2021 06:13
Private
World famous



Rotte wrote:
would u extend it if the given person had a reason why they weren't on (such as unexpected personal situation) though?
21
Posts: 70305
Date: 20-01-2021 06:14
Parasite
World famous



Parasite wrote:
Angelica wrote:
would u extend it if the given person had a reason why they weren't on (such as unexpected personal situation) though?
The messages will most likely be read at least so if whoever opens it finds that the user had something out of their control prevent them from coming online it'd most likely be brought up to the team.
20
Posts: 10072
Date: 20-01-2021 06:30
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