Anachronism wrote:Evey wrote:Anachronism wrote:
What products and/or companies do you represent for clients?
I can handle dumb customers. Mean customers however? I cannot. I worked in a call center that served outbound credit card calls for a bank. I had a mini panic attack... not even joking, my chest hurt so bad during a call once... Idk how i even made it through the call! The lady was incredibly pissed so I was terrified. Afterwards she complimented my supervisor on my "excellent customer service." LOL WTF
I ended up getting fired. I couldn't handle it. Lol
If I were you I'd be asking everyone I know if they'd be interested in your position, and if they know someone else who may be. Help em find a replacement before you bounce. It would benefit both you and your employer.
Or, you know, fuck capitalism and just leave. Whatever you prefer. References are nice tho, that's how employers entice you to stay lol
none, as long as the law that protects customer rights is relevant, i give guidance in what their legal rights/options are in said situation
lol fuck those people. i had an idiot today that was just mad that i gave her help but didn't read her mind on what her issue was about. a huge dumbass with a huge attitude. i just get sad that such dumb, ignorant ppl exist
i can find a replacement pretty easily i think, atleast i know one who would love to work there next summer. but that's a good advice actually, i will look into it when (if) i decide!! thanks
ahaha yeah i only took this job for the reference actually. i later on realised i would be broke if i didn't so it was good in that way too but yeah XD
Ah ok. My role was more specific. I answered outbound calls for credit cards, so I dealt with fees, interest rates, ect. I hated it and only lasted 3 months. I got fired for poor performance. Too much anxiety lol. I couldn't imagine providing legal aide to angry people, fuck that.
Consider sticking it out til summer then, but if you get so burned out its affecting your health or performance, look elsewhere. It's good you're working on finding a replacement, that will help you get the good reference you need
yeah tbh i'm surprised i've survived this far throughout the job. i thought i liked working with people but i'm not sure anymore qiodjwqduqwoi. but it's probably the customer service-ish part of it that just sucks too bad