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What would you do
Isolated
Youtube star



Isolated wrote:
if you sit in a restaurant and your food came 2 hours late?

 I was going to eat in a restaurant with my parents and it was really crowded there so I understand it can take a long time. My mom ordered the prawns, after 1h30 the waiter told us they didn't have the prawns anymore and the table next to us ordered 3x prawns. They got their food earlier than us while they arrived way later and they did get the prawns (and all the other table who ordered them too). We got our food only after 2 hours with another order....apparently they served my parents last as well the other time they came to eat there (I wasn't with them). My parents are regular customers so I feel like there's a bias and they'd think we could wait a bit longer since we're regular customers anyway. I really had this urge to mention to the waiter that the food took way too long, but my dad said that's no use because the only thing we would get out of it is a 'sorry' or them pretending they didn't know since it's this crowded. So what would you have done in such a situation? Speak up about it? And would you think it would've been any use?
17
Posts: 2836
Date: 23-06-2020 22:09
Reaper
Popstar



Reaper wrote:
Ofc you should have said something about it that doesn't seem professional at all
19
Posts: 33160
Date: 23-06-2020 22:11
Private
World famous



Claire wrote:
i would have asked what the deal is

theres a lot of reasons something like that could happen it could have been a mistake from the server or the chef or miscommunication between someone

kitchens are busy places where mistakes can happen so i would ask the server what the story is

if there were a bias- the bias would be FOR the regular customer. especcially if that regular is a good tipper.
21
Posts: 55674
Date: 23-06-2020 22:11
Private
World famous



Claire wrote:
Claire wrote:
i would have asked what the deal is

theres a lot of reasons something like that could happen it could have been a mistake from the server or the chef or miscommunication between someone

kitchens are busy places where mistakes can happen so i would ask the server what the story is

if there were a bias- the bias would be FOR the regular customer. especcially if that regular is a good tipper.
oh but idk if you guys tip where youre from nevermind about that part sorry that was very american of me to mention tipping lol
21
Posts: 55674
Date: 23-06-2020 22:13
BunnyButts
International star



BunnyButts wrote:
One time we waited so long to just order the hostess came and asked if we wanted dessert and we were like haha we havent even ordered yet and after that I don't think we've ever got faster service
20
Posts: 22670
Date: 23-06-2020 22:15
Private
World famous



Rotte wrote:
I would at least comment on it, they might not be have been aware
21
Posts: 70325
Date: 23-06-2020 22:25
Account deleted




wrote:
i would be like "oh haha btw not to bother but the food took a bit long!" 
Date: 23-06-2020 22:26
Isolated
Youtube star



Isolated wrote:
Claire wrote:
Claire wrote:
i would have asked what the deal is

theres a lot of reasons something like that could happen it could have been a mistake from the server or the chef or miscommunication between someone

kitchens are busy places where mistakes can happen so i would ask the server what the story is

if there were a bias- the bias would be FOR the regular customer. especcially if that regular is a good tipper.
oh but idk if you guys tip where youre from nevermind about that part sorry that was very american of me to mention tipping lol
we're from belgium, we tip them as well dw hahahaha 
but yeah, I know that mistakes can happen in the kitchen, my parent's own a restaurant as well and we know how things there goes. I still feel like they did know what was happening  and they calculated it out already before (if they didn't calculated it, they would have told us earlier because we ordered 2 hours beforehand and the kitchen should know about it by long); I think they ran out just the amount of a portion and since the table next to us ordered 3 of them, they might have thought to just give them the prawns (which is why they came earlier than us) and give us another option because we only ordered 1. I do agree that the bias would be for the regular customers (idk how much my dad usually tip them) though, but it happened last time with my parents as well so I don't know what's that about. but even though we might have already expected what kind of answer they gave, it's still an assumption so yeah maybe you're right
17
Posts: 2836
Date: 23-06-2020 22:28
Isolated
Youtube star



Isolated wrote:
Vissy wrote:
Ofc you should have said something about it that doesn't seem professional at all
nope not at all
17
Posts: 2836
Date: 23-06-2020 22:29
Isolated
Youtube star



Isolated wrote:
BunnyButts wrote:
One time we waited so long to just order the hostess came and asked if we wanted dessert and we were like haha we havent even ordered yet and after that I don't think we've ever got faster service
would've been funny if she was just joking but oh god no I've never encountered that before
17
Posts: 2836
Date: 23-06-2020 22:31
Isolated
Youtube star



Isolated wrote:
Ella wrote:
I would at least comment on it, they might not be have been aware
I really hardly think they weren't aware of it, after some time, all of us went to smoke outside and I was looking at the waitress, getting eye contact so I know that she saw us, but well yea now I regret not commenting on it fml
17
Posts: 2836
Date: 23-06-2020 22:33
Isolated
Youtube star



Isolated wrote:
Heaven wrote:
i would be like "oh haha btw not to bother but the food took a bit long!" 
that's exactly how I wouldve said it lmaooo
17
Posts: 2836
Date: 23-06-2020 22:33
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