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General < General
I wish customers understood
Private
Living legend



Maxwell wrote:
That I am not HR :cry no I cannot change the app :cry

This guy ordered at wrong store bcus he forgot to change location in the app nd then got mad at ME bcus "the app shud give u a pop up to make sure u r ordering at the right place. U shud fix that rn."

I JJST WORK HERE AASFGH I got no control over the app sory?? :cry 
17
Posts: 32605
Date: 16-10-2025 01:24
Fujiwara
International star



fujiwara wrote:
FELT
our buy 10 drinks and earn 1 free drink (like a stamp card) on app means customers activate a code to get a free drink. 
do u kno how many customers order, select the free drink code, but then tell me they want to pay this time to save the free drink code. i cannot reverse that bcus they selected it on the app ??? like ??? then they get mad saying they wanted to save that for another time 

i dont think a lot ov people understand apps 
17
Posts: 9769
Date: 16-10-2025 01:41
Lamby
National star



Lamby wrote:
I feel so bad for people who have to deal with that kind of stuff 
12
Posts: 649
Date: 16-10-2025 01:51
Private
Living legend



Maxwell wrote:
fujiwara wrote:
FELT
our buy 10 drinks and earn 1 free drink (like a stamp card) on app means customers activate a code to get a free drink. 
do u kno how many customers order, select the free drink code, but then tell me they want to pay this time to save the free drink code. i cannot reverse that bcus they selected it on the app ??? like ??? then they get mad saying they wanted to save that for another time 

i dont think a lot ov people understand apps 
Helppp they rlly do not

We have yhe same thing kinda, evry 10th pizza is free
Nd so many come in nd is like "hi I have ordered!" Nd then I cant find their order so I ask them to show the receipt nd they're like "I didnt get one" nd Im like..?

....their thought is that since it's free they're not gonna pay nd therefore just puts it in the basket without... checking out... nd then they get mad at ME FOR IT bcus "Im not supposed to pay??" YE BUT HOW DO U THINK ILL GET UR ORDER BRO I CANNOT C UR CART U MUST CHECK OUT HUH????
17
Posts: 32605
Date: 16-10-2025 01:58
Private
Minister of Pop



Azriel wrote:
This reminds me of when my friend and i ordered pizza in the wrong state .... we called them and were like yeah u can have it ... were not gonna pick it up ....
20
Posts: 38532
Date: 16-10-2025 06:20
Chat0yant
World famous



Chat0yant wrote:
nothing like working retail to teach you that people as a species can't read 
20
Posts: 4239
Date: 16-10-2025 06:59
TogetherForever
International star



TogetherForever wrote:
I work at a bakery and I've had the strangest interactions

People come in and look at the case and then say "what else do you have?" Like girl ... ITS RIGHT THERE. OR ON THE MENU. BEHIND ME. 

Or I have people come in and ask "what do you have that's new?" and I say "We bake everything fresh every day" and then they go, "yeah, I know....but what's new" and then I point out the flavors that are new for the day (we bake the most popular ones every day) and they go "yeah...but I've seen those flavors before" THERE'S NOTHING I CAN DO ABOUT THAT

One time a lady came in and asked for specific flavors from the day before's menu, and I explained to her that we didn't have them today, and she got upset because on Instagram we post our menu, and it was my fault that she looked at yesterday's menu and not today's :|
19
Posts: 11426
Date: 16-10-2025 08:08
TogetherForever
International star



TogetherForever wrote:
also the amount of time people try to get free stuff is actually crazy

and the amount of people who ask me how I'm not fat when I work at a bakery
19
Posts: 11426
Date: 16-10-2025 08:09
Private
Youtube star



devilcake wrote:
I wonder what it’s like going through life being that stupid
19
Posts: 190383
Date: 16-10-2025 10:12
TogetherForever
International star



TogetherForever wrote:
devilcake wrote:
I wonder what it’s like going through life being that stupid
I took wonder this sometimes
19
Posts: 11426
Date: 16-10-2025 15:52
Private
Living legend



Maxwell wrote:
I also wish they understood that askin instead of immediately yelling also works!

Had 3 new ppl w me it was so busy nd then the fucking POWER LEFT THE BUILDING, not good in the middle of rush...
So the app stopped letting ppl order nd I got it on like 1min later but someone called to order bcus the app didnt work

Nd then she comes nd obv my new coworkers put it in as normal price bcus Ive told them the campaign is only for online orders

Nd instead of asking to get it for campaign price bcus the app wasnt working, she immediately starts yelling like crazy nd Im like wHOAW whats happening there?? Nd then we fixed it easy peasy yes Ill give u campaign price then bcus the app shut down but like my coworker didnt kno!! She JUST arrived!! Can u ask in a proper way!!?! 
17
Posts: 32605
Date: 16-10-2025 16:53
Fujiwara
International star



fujiwara wrote:
omg this happened today
me: hi how r u what can i get u (smiles)
customer: hi i want oat latte medium and a muffin 
me: ok do u have app
customer: yh i got a free drink voucher (just scans without showing)
me (clicking order machine and it not showing free drink voucher) umm did u select it in the voucher part of ur app (smiles) 
customer: umm i scanned it from the home page it said free drink on there
me: umm ok so the home page advertises free drink but u need to select the one u earn on the voucher page for the code 
customer: no, i just checked that page and its not there bcus i scanned it
me: if u dont have one its not there, it doesnt disappear until i process the order
customer: no i literally just disappeared 

 like no it doesnt disappear ive done this for 6 whole years. anyways my manager yelled at me to stop wasting time and just gave her a free drink : ( 
17
Posts: 9769
Date: 16-10-2025 22:38
Fujiwara
International star



fujiwara wrote:
i specifically tried my absolute hardest 2 remember this interaction just so i cud come bck here to tell u maxwell i hope thats ok. i try my best 2 always forget work as soon as i clock out at the shop, so im always impressed by u coming home and making work related threads with specific details. 
17
Posts: 9769
Date: 16-10-2025 22:46
LexiLuvsKirby
Youtube star



LexiLuvsKirby wrote:
Hi Maxwell 
10
Posts: 2080
Date: 16-10-2025 23:41
Private
Living legend



Maxwell wrote:
LexiLuvsKirby wrote:
Hi Maxwell 
Hellooo lexi!
17
Posts: 32605
Date: 16-10-2025 23:58
Private
Living legend



Maxwell wrote:
fujiwara wrote:
i specifically tried my absolute hardest 2 remember this interaction just so i cud come bck here to tell u maxwell i hope thats ok. i try my best 2 always forget work as soon as i clock out at the shop, so im always impressed by u coming home and making work related threads with specific details. 
GIGGL I will think abt them for WEEKS Im still pissd >:[

Bro I hate ur manager yelling at u for "wasting time" giving her a free drink when she dont have one will just teach em they can keep doin this!!!
17
Posts: 32605
Date: 16-10-2025 23:59
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